26-25  Communications and Internet Services|26-25CommunicationsandInternetServices|Item|2010|2011|2012|2013|2014||PostalServices|LetterMail(100millionarticles)|12.8|13|13.6|12.6|12.2|Parcels(10000pcs)|132.9028|139.2|146.8|136.1|120.1|TelephoneServices¢Ù¢Ú(10000workinglines)|Residential|240.7|241.2|240.4|247.8|248.3|Business|185.4|184|184.4|183.9|183.8|Total|426|425.2|424.7|431.7|432.1|Fax¢Ú(10000workinglines)|26|23.3|21.4|20.2|18.8|ExternalTelephoneTrafficVolume|(10000minutes)|Outgoing¢Û|772715|764610|788811|804303|821810|Incoming¢Ü|258159|289563|263687|231873|220834|ExternalTelexTrafficVolume(10000minutes)|Outward|5.2|3.7|1.1|0.5|0.1|Inward|10.4|7.5|5.4|2.7|1.4|InternalTelexTraffic(10000minutes)|20.5|18.8|9|6.3|2.7|PublicRadioPagingReceivers¢Ú(number)|104851|84495|62884|49789|41442|PublicMobileSubscriberUnits¢Ú¢Ý¢Þ|6816033|7166085|7633930|7847299|7851393|(number)|(13416011)|(14930948)|(16392841)|(17194291)|(17371199)|InternetServices||||||LicensedInternetServiceProviders|(ISPs)¢Ú¢ß(number)|184|185|186|197|201|NumberofCustomersofLicensedISPs¢Ú¢à|||RegisteredCustomerAccountswithDial-up|Access(ExcludingInternetPre-paidCalling|Cards)¢á|741511|788835|793811|462376|239427|InternetPre-paidCardsforDial-upAccess|RegisteredCustomerAccountswithLeased|LineAccess¢á|1580|1546|1565|1641|2329|RegisteredBroadbandInternetAccess|CustomerAccounts¢á|2126962|2244514|2264545|2232031|2268576|InternetTrafficVolume¢à|CustomerAccessviaPublicSwitched|TelephoneNetworks¢â(10000minutes)|17868|16816|18506|22201|24804|CustomerAccessviaBroadband|Networks(terabytes)?|1652942|1924886|2232256|2581113|2946653||Notes:¢ÙFiguresincludedirectdialinginlines,facsimilelinesanddatellines.|¢ÚFiguresareasatendoftheyear.¢ÛFiguresalsoincludefacsimileanddata.¢ÜEstimatedfigures.|¢ÝExcludingpre-paidSIMcards.Figuresincludingpre-paidSIMcardsarepresentedinbrackets.|¢ÞFiguresinclude3Gmobileservices,andinclude4Gmobileservicesstartingfrom2011.|¢ßIncludingalllicensesauthorisedtoprovideInternetaccessservices.|¢àEstimatedfiguresarebasedonthereturnsfromtheISPsanddonotincludeuserswhoarenotcustomersonthelicensedISPs.|¢áRegisteredcustomeraccountsrefertothecustomeraccountsofISPs(includingthosefree-of-chargecustomeraccounts).Fora|registeredcustomeraccountwhichhasmorethanoneuserloginID,itiscountedasoneregisteredcustomeraccountonly.Figuresdo|notincludecustomeraccountswhichareprovidedwithe-mailaddressesonly.|¢âExcludingcustomeraccessvialeasedcircuitsandbroadbandservices.|?1terabyte=8terabits.